Contact the Maison

Contact the Maison

The Maison does not maintain a public telephone line. All correspondence is handled by email within 24–48 business hours.

Customer Support

For order questions, shipping inquiries, warranty claims, and returns:

support@rivierevalmont.com

Response Times

Monday to Friday: responses within 24 hours.
Weekend inquiries: responded to on the following Monday.

Before You Write

Most questions are answered in our FAQ. We recommend checking there first for shipping estimates, return procedures, and product specifications.

The Rivière Valmont Maison thanks you for your interest. We are in the final stage of a 41-year chapter — and we are grateful to be sharing it with you.

Opening hours

Monday to Friday 9am to 9pm (GMT)
Saturday 10am to 6pm
Sunday 10am to 4pm